Percona is the premier support provider for open source databases, including MariaDB, the most well-known fork of MySQL. We understand their diverging features, performance, and capabilities, and will help you find the right fit for you. Whichever you choose, we bring the same commitment to database expertise and open source values that drives everything we do, from our Percona Database Performance Blog to our annual Percona Live conferences and our world-class database services.
Whether you deploy MariaDB on premise, in the cloud, or using Amazon RDS, trust Percona Support to help your business succeed.
The Best and Brightest
Unlike software companies where support is merely an afterthought, Percona invests heavily in our world class technical support services, hiring the best database experts on the planet. Our team is available 24x7x365, online and by phone, helping you increase your uptime, restore service in the most efficient manner, implement performance improvements, and navigate the complexity of modern deployments using industry best practices.
We've Seen it All
Our Support Engineers have helped thousands of customers around the globe, and have direct experience resolving nearly every conceivable database situation. A problem that may take your team weeks to diagnose can often be solved in just a few hours with Percona Support.
Scale Out and High Availability
Percona Support experts help you succeed with the scale out and high availability solutions that are right for you, including ProxySQL, MariaDB with Galera Cluster, MHA, and more.
Open Source Software
All of Percona’s enterprise-ready open source software is covered by Percona Support, including Percona Server for MySQL or Percona XtraDB Cluster, Percona XtraBackup, Percona Monitoring and Management, Percona Toolkit, Percona TokuDB and more.
Enhancements and Hot Bug Fixes
If you encounter a software defect, Percona Support is your liaison to Percona Engineering, providing access to MariaDB hot bug fixes for our Premier customers.
The Right Level of Service for Your Business
Percona Support comes in three varieties so you can find the right level of service for your business needs. If you have a simple deployment with basic needs, you can purchase Standard Support via our web store by clicking here.