Percona brings the same commitment to world class database expertise and open source values that makes us the premier MySQL services provider to MongoDB. Whether you’re using MongoDB alone or in a hybrid environment alongside MySQL, for mission-critical applications or side projects, on premise or in the cloud, Percona Support is the most comprehensive, responsive, and cost effective plan to help your business succeed with MongoDB Community, MongoDB Atlas, or Percona Server for MongoDB.
The Best and Brightest
Unlike software companies where support is merely an afterthought, Percona invests heavily in our world class technical MongoDB support services, hiring the best database experts on the planet. Our team is available 24x7x365, online and by phone, helping you increase your uptime, restore service in the most efficient manner, implement performance improvements, and navigate the complexity of modern deployments using industry best practices.
More than High Performance
Percona is known for high performance, but Percona MongoDB Support experts also help you resolve data recovery and replication errors and can assist with migrations, design, monitoring, and backups.
Open Source Software
All of Percona’s enterprise-ready open source software is covered by Percona Support, including Percona Server for MongoDB, Percona Monitoring and Management, Percona Toolkit, hot backup, audit and more.
Enhancements and Hot Bug Fixes
If you encounter a software defect, Percona Support is your liaison to Percona Engineering, providing access to rapid releases of MongoDB enhancements and bug fixes.
The Right Level of Service for Your Business
Percona MongoDB Support comes in three varieties so you can find the right level of service for your business needs. If you have a simple deployment with basic needs, you can purchase Standard Support via our web store by clicking here