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Software Survey

We are a global, remote-only organization; we have colleagues in more than 40 countries! Our teams have assisted more than 800 clients worldwide, including some of the largest companies on the internet.

2020 Results

SUMMARY

This year, we set out to build upon the data we collected last year and continue to monitor the open source industry’s pulse. This year’s survey was perhaps reflective of the wider world environment, as companies indicated a desire to consolidate their database infrastructure and software, avoid risk, and manage costs.

There were some impressive pull-out figures, which revealed the underlying concerns of the market and some of the drivers for open source adoption:

41%

41% of buying decisions are now made by architects, giving them significant power over software adoption within a company.

22%

Although promoted as a cheap and convenient alternative, cloud costs can spiral, with 22% of companies spending more on cloud hosting than planned.

66%

Open source software users favor open source tools. 66% of respondents reported adoption of open source database observation, monitoring, and alerting tools.

82%

The deluge of data continues. A massive 82% of respondents reported at least a 5% database footprint growth over the last year, with 62% reporting more significant growth and 12% growing over 50%.

28%

To keep pace with their competition, many companies needed to upgrade or migrate their databases and software in 2020. Only 12% of respondents made no changes to their environment in the last year, compared to 28% who made changes 2-3 times, and 21% who made changes ten times or more.

74%

When asked ‘what keeps you up at night?,’ our respondents flagged downtime and performance as their biggest concerns. Performance issues were the most significant issue that companies experienced, impacting 74% of respondents.

81%

Open source database software remains crucial for many companies. 81% of respondents gave cost savings as the most important reason for adoption. In this challenging economic climate, many companies are actively avoiding vendor license costs and lock-in.

WHO RESPONDED

The United States continues to represent the most significant base of respondents, with 24%. We also saw a considerable uptick in India’s responses, which contributed 4.8% in 2019 and shot up to just over 10% in 2020.

The remaining respondents are spread across the world, giving us a truly global perspective and showing the diversity, reach, and enthusiasm of the open source community.

Interestingly, although we received slightly fewer responses than the 2019 survey, we saw a marked increase in responses from medium and large companies. This backs-up the claim that larger organizations are increasingly utilizing open source solutions for their businesses.

Open source software is attractive for various reasons, including cost reduction, the need for agile and responsive technologies, and a desire to avoid vendor lock-in.

“The vision that we have from the company is to be able to always use free software. Although we don’t have many databases, the little that we have, we always opt for free software.”

Ross Hunton, CTO
Appsuite CTO

INDUSTRY

“I have been using open source software for the past 11 years. Worked with internet, telecom, eCommerce, advertising industries. It’s always a challenging and good experience to work with open source software.“

Ross Hunton, CTO
Appsuite CTO

  • 116 were Information Technology Companies
  • 79 are Cloud-based Solutions or Services Companies
  • 75 Identify as Software as a Service (SaaS) Development Companies

As in 2019, many survey respondents were technology-focused companies, offering IT, cloud, and SaaS solutions to startups, growing businesses, and established enterprises.

Industry Survey
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%
Information technology
16.69%

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