Industry Leaders Rely on Percona

The swift and precise support from the Percona team enabled us to optimise our deployment, remove problems, and improve system performance and availability

At Proximus, we work with the best companies in their field, to help support our clients achieve their goals. Percona’s approach and experience was essential to deliver the digital transformation initiative that Recip-e required

All of our experience with Percona Support has been excellent, and the resources and know-how that Percona provides are really helpful as we can just go and look for a solution without needing to raise a ticket. We are excited to move to Percona Server for MySQL v8 and use new features like thread pooling and faster performance. We are also looking forward to using Percona Monitoring and Management and gaining additional insight into our environment, which hasn’t been possible up until now.

The Percona Managed Database Solutions team is first class and easy to interact with, offering great engineering talent and problem-solving. Whoever we talk to quickly interprets and acts on what we want and what we need. They have an in-depth understanding of our environment and offer practical advice and solutions. The day-to-day team is fantastic, and they can also execute long-term plans with a custom-built team.

Percona’s technical support is very efficient and helpful, ensuring that reported issues are swiftly resolved. Percona have provided us with the best solutions and identified opportunities for improvement in many areas of MySQL, Postgres, and MongoDB.

Percona provided stability and reliability to our MySQL database by implementing source/replica replication. Their highly qualified support staff, always give us fast and efficient attendance.

Working with Percona has helped Peak to maintain and improve our Database pipelines, keeping millions of daily active users enjoying a fast, uninterrupted, gaming experience.

We are happy to have partnered with Percona. With their support, we have made important improvements to our database operations.

Percona has been a valuable partner to our e-learning development team over the last seven years. With Percona, we are confident that we have the world’s best database experts at hand to support our e-learning platform growth plans. This will enable us to execute our vision of providing free education to the whole Arab world.

Working with an established support vendor like Percona allows us to be more effective and efficient in all the work we do. My experience of Percona is that they’ve constantly acted with clarity, honesty, and integrity, values which I’m very happy to see in any working relationship.

Percona XtraDB Cluster is an essential database solution for our business. We utilize Percona support for queries and problems related to the database onsite. Percona makes working together easy. We continue to be impressed by their extensive experience and database knowledge.

Percona has been ScienceLogic’s long-term database partner, instilling confidence in our team and our customers that we have the World’s foremost experts at hand in support of the rapid expansion of our platform and our business.

We chose Percona because of their unparalleled expertise in open source databases. Their help in quickly building, setting up, and deploying a scalable and secure database for this training was critical to ensure we could handle the workload and demand for our new COVID-19 training.

We rely on Percona’s expertise to help with upcoming challenges, trusting them to spot issues before they become a problem. This allows us to focus on adding value to our customers by developing the new features and schedule optimizations our system needs.

Getting Master-Slave replication, backups and a HA solution has been very important for us, both in terms of up-time and workload, and due to reducing administration stress levels. I think everyone in our team sleeps better now we know our database is being constantly monitored by professionals.

I sleep easier knowing that the Percona DBA Service is on call 24/7 so our customers are never impacted by a major database issue. Percona’s team of highly experienced professionals consistently delivers beyond our expectations, and we consider them welcome members of our team.

The way our system was performing, we were heading over a precipice,” said Reddy. “Percona completely turned us around. We are now providing a great customer experience. Our conversion and retention rates are up, and our attrition rates are down. And my staff are happier and proud of the stable system they are delivering.

Percona brings deep-level expertise of MariaDB and MySQL database technologies, and we appreciate their technology-agnostic approach. Not having an internal DBA on-staff, we can depend on Percona to verify and offer solutions for our database needs, for both now and in the future.

I was familiar with the work of Percona's stellar consultants from a previous company where I worked, and when we ran into issues with queries taking too long on our main app, Percona was the first company that came to mind. They offered a solution that would not take a huge bite of our budget, and I could count on them to deliver expertise and real value in solving our MySQL issues.

Our experience with Percona has always been phenomenal. The consultants are highly experienced and easy to work with, and they have provided vital advice that has helped us ensure a better experience for our customers. When it came time to upgrade one of our most critical customer databases, Percona was the only logical choice.

When it comes to the most complex issues that arise at large-scale deployments, we believe we will gain a true competitive advantage through faster issue resolution by providing our customers with immediate access to the experts at Percona.

(Percona) adapts their service offerings exactly to a customer’s needs, combining old school support services with new and innovative approaches

Our commitment to our customers’ success demands that we add the type of performance insurance policy that only Percona can provide.

We look forward to working in partnership with Percona to ensure our infrastructure will support our long-term growth.

Percona’s expertise, responsiveness, and professionalism make it an ideal solution to support my team.

To eliminate problems before they occur, we decided to take advantage of Percona’s extraordinary level of MySQL expertise. Percona also provides a better service and better SLA at a lower cost than our current contract, while also eliminating vendor lock-in.

Easy access to Percona Consulting’s expertise provides us with peace of mind that we will be able to deliver on our promise of a great customer experience as we continue to grow.