Appsuite Turns to Percona for Scalability and Support to Drive Business Expansion

The Challenge

COVID-19 forced the hospitality market forward. Survival required rapidly implementing online capabilities, adopting (more) cost-saving measures, and enhancing operations with broadened management visibility. Appsuite recognized these threats to its hospitality partners while discovering new opportunities to create value as a SaaS provider. Many growing firms can relate: Appsuite CTO, Ross Hunton, always wore the DBA hat, but was not a DBA. At the same time internal expertise was limited, problems like replication issues came up and couldn’t be easily resolved. While their largest customer boasted 30 locations, their goal was to scale to customers with 800+ locations in order to expand their business and serve new segments. Appsuite turned to Percona for long-term, performant, and scalable options to help them reach their goal.

The Solution

Percona assisted with an Architecture and Design (A&D) engagement and delivered the recommendations that considered schema design, application design, and cloud infrastructure design. Appsuite worked closely with the Percona Consulting team who guided Appsuite through the design and implementation of a scalable, highly reliable database architecture. This included a move to Percona’s open source database software, Percona Server for MySQL. Appsuite continues to collaborate with Percona on critical support projects for their production database systems.

Working With Percona

Ross Hunton, CTO at Appsuite, commented that working with Percona is “super easy” and that “support is just a Skype chat away 24×7.” He remarked, “Their product has been first class.” The Appsuite team most appreciates that Percona support engineers are meticulous in evaluating, analyzing and documenting their findings.