For those that want to prevent incidents instead of reacting to them. ExpertOps delivers proactive monitoring, maintenance, and operational management to keep databases stable and predictable.
ExpertOps
Too many managed database services are built to eventually lock you in. Percona helps you run your databases on your terms with hands-on, proactive operations across MySQL, PostgreSQL, MongoDB, Valkey/Redis, and MariaDB.
Available in Advanced (production environments) and Premium (mission-critical environments) tiers.
Suppport Benefits
Percona engineers actively operate and maintain your databases, handling day-to-day responsibilities such as monitoring, tuning, patching, backup validation, and routine operational work. Acting as a true extension of your team, ExpertOps provides consistent operational ownership and removes the burden of round-the-clock database management from your internal staff.
Suppport Benefits
Get continuous 24×7×365 operational coverage with proactive monitoring and hands-on database management. Percona engineers respond quickly to emerging issues, often before they impact production, backed by clear SLAs with response times as fast as 15 minutes. Your environment remains actively managed, not just observed, ensuring stability at all hours.
Suppport Benefits
Reduce downtime and eliminate alert fatigue through proactive monitoring, consistent tuning, and preventative maintenance. ExpertOps identifies performance degradation, capacity risks, and configuration drift early, addressing issues before they escalate into outages. The result is a quieter, more stable environment with fewer urgent interruptions for your team.
Suppport Benefits
Operate MySQL, PostgreSQL, and MongoDB with consistent, expert-level care from engineers experienced across all three technologies. Percona applies best practices specific to each database without pushing platforms or tooling, ensuring every system is run, tuned, and maintained according to how it performs best in production.
Suppport Benefits
Reduce the need to hire and retain additional database specialists while maintaining reliable, well-run systems. ExpertOps resolves issues quickly, prevents prolonged investigations, and keeps environments consistently maintained, allowing your engineering teams to focus on product and platform work instead of day-to-day database operations.
Resources
FAQ’s
Clear, direct answers about our software, support, licensing, and how things actually work in production.
