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PostgrESQL Support and SErvicEs

Firefighting, optimization, architecture, or major transitions. When PostgreSQL challenges get real, we show up.

PostgreSQL Support That Shows Up When It Matters

Slow responses from big PostgreSQL vendors bring frustration and real risk. Our teams are available 24×7, with fifteen minute response times for mission-critical environments. From incident handling to complex projects, we’re here to help you reliably run PostgreSQL in production and uptime-sensitive environments.

End-to-end PostgreSQL lifecycle support

From day-to-day operations and incident response to performance tuning, upgrades, migrations, and long-term optimization, we support PostgreSQL through every stage of production operations.

24×7 coverage that adapts to your needs

Choose the level of engagement you need — always-on Expert Support, proactive ExpertOps, or project-based Consulting — to cover staffing gaps, critical incidents, migrations, and peak demand.

Consistent support across any PostgreSQL environment

Whether running on-premises, in the cloud, hybrid, or on Kubernetes, get consistent expert support across your entire PostgreSQL footprint without vendor lock-in.

Expert Support

Enterprise PostgreSQL Support

24×7 consultative support for teams that need reliable expert escalation to resolve issues faster and maintain the continuous performance of PostgreSQL and its extensions.

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Get hands-on help diagnosing and resolving performance issues, from inefficient queries and slow response times to misconfigurations and installation problems.

Diagnose root causes and implement fixes quickly, reducing troubleshooting time and minimizing disruption to production systems.

Improve uptime, restore service faster, and apply performance improvements that keep PostgreSQL environments stable under real production load.

Confidently run PostgreSQL with the extensions you rely on, including vector search, time series, geospatial data, and other advanced workloads.

Expert Management

ExpertOps Proactive Database Management

24×7 proactive, hands-on database management for teams that want experienced database experts to run part or all of their day-to-day PostgreSQL operations.

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24×7×365 proactive monitoring and hands-on management to keep PostgreSQL environments stable, performant, and predictable.

Rapid response times ensure PostgreSQL issues are addressed quickly, helping prevent escalation and prolonged impact on production systems.

Structured incident handling, root cause analysis, and controlled change management reduce repeat issues and operational overhead.

Automated reporting and standardized processes provide consistent insight into PostgreSQL performance, changes, and overall database health.

Expert Consulting

Expert Consulting and Services

Project-based execution and specialized expertise for teams that need experienced experts to handle complex PostgreSQL performance, architecture, and migration challenges.

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Work directly with experienced PostgreSQL engineers to diagnose hard problems, validate decisions, and implement solutions with confidence.

Get guidance on performance, availability, and scalability to ensure PostgreSQL environments are built to handle real-world growth and workload demands.

Identify bottlenecks, tune queries and configurations, and address systemic issues that impact application performance and stability.

Plan and deliver PostgreSQL upgrades or migrations with clear scoping, tested approaches, and minimal disruption to production systems.

Expert Training

PostgreSQL Training

Instructor-led, hands-on PostgreSQL training built around real production scenarios. Onsite or remote.

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Gain a practical understanding of PostgreSQL internals, architecture, configuration, and core operational workflow.

Learn how to diagnose and mitigate real PostgreSQL problems using system catalogs, statistics views, logging, monitoring tools, and replication insights.

Understand how to design PostgreSQL environments built for uptime and recovery.

Apply concepts through guided labs covering query optimization, indexing, partitioning, extensions, security, and application design.

“Percona Support gives us a huge advantage. They free up SOFTSWISS development and DevOps capacity while keeping our databases running efficiently, so our clients have a consistently great experience.”

Viachaslau Rymarchyk

Senior Project Manager, SOFTSWIS

View Customer Story

Team

Meet The Experts

Sonia Valeja

PostgreSQL DBA

PostgreSQL DBA, Masters in Data Science
More than 10 years of experience as Oracle, PostgreSQL Database Lead / Database Developer
Co-author of PostgreSQL for Jobseekers

Jobin Augustine

PostgreSQL Escalation Specialist

20+ years of experience in Database and Data Center operations. Developed award-winning automation tools for DevOps and complex Web browser add-ons.

David Gonzalez

PostgreSQL DBA

15+ years of experience as Oracle, PostgreSQL DBA
Co-author of PostgreSQL for Jobseekers

Resources

Latest PostgreSQL Insights

Percona Operator for PostgreSQL 2.9.0: PostgreSQL 18 Default, PVC Snapshot Backups, LDAP Support, and More!

PostgreSQL: Bye-Bye MD5 Authentication. What’s Next?

What Is in pg_gather Version 33 ?

Use FAQs

Real Answers. No Corporate Doublespeak.

Clear, direct answers about our software, support, licensing, and how things actually work in production.

Percona's PostgreSQL support offers a comprehensive range of services, including installation, configuration, performance tuning, monitoring, backup and recovery, security audits, and ongoing maintenance. Our team of experts is dedicated to ensuring your PostgreSQL environment runs smoothly and efficiently, addressing both routine tasks and complex challenges.

Percona's PostgreSQL support stands out due to our extensive expertise, commitment to open source principles, and proactive approach. We provide tailored solutions that go beyond standard support, including in-depth performance analysis, customized optimization strategies, and 24/7 monitoring. Our focus is on delivering high-quality, reliable support that adapts to your unique needs and helps you achieve your business goals.

Yes, Percona's PostgreSQL support is highly customizable to fit your specific needs. We understand that each business has unique requirements, so we offer flexible support plans and services that can be tailored to address your particular challenges and goals. Whether you need full-time support, project-based assistance, or specific consulting services, we can create a support package that works for you.

Percona provides a range of PostgreSQL consulting services, including database design and architecture, high availability, performance tuning, scalability planning, security audits, and disaster recovery planning. Our consultants work with you to understand your specific requirements and develop customized solutions that enhance the performance and reliability of your PostgreSQL databases.

Yes, Percona can help with performance tuning for PostgreSQL databases. Our experts analyze your database performance, identify bottlenecks, and implement optimizations to improve query response times and overall database efficiency. This includes indexing strategies, query optimization, and configuration adjustments to ensure your PostgreSQL databases perform at their best.

Yes, Percona can assist with setting up and configuring new PostgreSQL deployments. Our experts will guide you through the installation process, configure your databases for optimal performance and security, and ensure your new PostgreSQL deployments are integrated seamlessly into your existing infrastructure. We can also provide ongoing support to help you manage and maintain your new PostgreSQL environments effectively.

Open source database software from experts who stand with you in production. Forever free from lock-in and other corporate BS.

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MySQL, PostgreSQL, InnoDB, MariaDB, MongoDB and Kubernetes are trademarks for their respective owners.

PostgrESQL Support and SErvicEs

PostgreSQL Support That Shows Up When It Matters

End-to-end PostgreSQL lifecycle support

24×7 coverage that adapts to your needs

Consistent support across any PostgreSQL environment

Enterprise PostgreSQL Support

Keep PostgreSQL performing at its best

Resolve complex issues faster

Reduce downtime and operational risk

Support for modern PostgreSQL extensions

ExpertOps Proactive Database Management

Always-on operational coverage

Faster response when it matters most

Fewer incidents, faster resolution

Clear visibility and operational confidence

Expert Consulting and Services

Solve complex PostgreSQL challenges

Design architectures that scale

Improve performance and reliability

Execute upgrades and migrations with minimal risk

PostgreSQL Training

Master PostgreSQL operations, internals, and tooling

Troubleshoot performance, replication, and availability issues

Build resilient PostgreSQL environments with high availability

Hands-on learning for operators and developers

“Percona Support gives us a huge advantage. They free up SOFTSWISS development and DevOps capacity while keeping our databases running efficiently, so our clients have a consistently great experience.”

Meet The Experts

Sonia Valeja

Jobin Augustine

David Gonzalez

Latest PostgreSQL Insights

Percona Operator for PostgreSQL 2.9.0: PostgreSQL 18 Default, PVC Snapshot Backups, LDAP Support, and More!

PostgreSQL: Bye-Bye MD5 Authentication. What’s Next?

What Is in pg_gather Version 33 ?

Real Answers. No Corporate Doublespeak.

What services does Percona's PostgreSQL support offer?

How does Percona's PostgreSQL support differ from other PostgreSQL support options?

Is Percona's PostgreSQL support customizable to fit specific needs?

What PostgreSQL consulting services does Percona provide?

Can Percona help with performance tuning for PostgreSQL databases?

Can Percona assist with setting up and configuring new PostgreSQL deployments?