The Problem

Choice Home Warranty provides comprehensive and flexible home warranty coverage to protect critical home systems and appliances. With coverage for over two million homes and more than 6.6 million service requests handled, ensuring consistent service requires IT systems that are both responsive and reliable.

As the company expanded, Choice Home Warranty needed a robust and secure database infrastructure capable of meeting increasing demands without requiring dedicated, fulltime database administrators. To address this need, Jeff Nolan, the Web Operations Team Lead at Choice, sought Percona’s expertise for database support and guidance.

The Solution

Choice Home Warranty partnered with Percona to migrate their existing database infrastructure to Percona XtraDB Cluster, an open-source, enterprise-grade clustering solution for MySQL. This migration ensured the highest level of availability for their critical applications across diverse deployment environments.

To maintain ongoing database performance and reliability, Choice Home Warranty also engaged Percona ExpertOps, which provided 24/7 access to a team of highly skilled MySQL specialists. This partnership allowed Nolan and his team to focus on their core mission while Percona handled database security, performance, and maintenance.

Key Takeaways

About Choice Home Warranty

Choice Home Warranty is a technology-first home warranty provider headquartered in Edison, NJ. The company provides service contracts to consumers for the repair or replacement of major home systems and appliances that break down due to normal wear and tear. Choice services its customers through a nationwide network of contractors. As the fastest-growing home warranty provider in the United States, Choice covers more than two million homes across the country and has handled more than 6.6 million service requests.