The Problem

iGaming software company SOFTSWISS develops innovative products for the online gambling industry (online gaming, sports betting markets, and more). The company’s database environment is based on the open source database PostgreSQL. Prior to partnering with Percona, SOFTSWISS manually supported their databases mainly through in-house teams. The company had difficulty finding enough resources to maintain their database environment and focus on their highest priority — developing new products. The SOFTSWISS team realized they needed to delegate this area, so they turned to Percona Expert Support for PostgreSQL.

The Solution

Percona Expert Support provides a comprehensive, responsive, and cost-effective database support subscription that helps companies guarantee application performance by making sure their databases meet needed performance and uptime requirements. SOFTSWISS engaged Percona to assist with six servers that support their main product, the Game Aggregator, beginning with audits of two important datacenters that were under high load. In just a few months, the SOFTSWISS team’s investment in Percona Expert Support paid off – engineers can now quickly deliver solutions to the timeouts they had long struggled with, and the team is freed up to focus on developing and delivering new enhancements.

Key Takeaways

About SOFTSWISS

iGaming software company SOFTSWISS develops innovative products for the online gambling industry (online gaming, sports betting markets, and more).