The Problem

Kiho’s customers expect a robust and highly available service based on immediately accessible and accurate data. Their customers have a diverse range of requirements and need to keep track of disparate and unique assets. Logging employee working hours accurately and easily is essential but can be difficult, and Kiho’s solutions try to alleviate this pain. As well as ensuring their systems can service customer requirements, Kiho’s other major challenges include breaking into the U.S. market, and rapidly scaling-up existing systems to meet rising demand.

The Solution

In order to meet these needs, Percona helped Kiho create a properly optimized, high availability primary-replica replication setup. To ensure all data was available and secure, Percona implemented automatic backups and trusted, round- the-clock monitoring.

In addition to ensuring high availability and tightened security, Percona also optimized Kiho’s underlying database. This allowed them to solve ongoing issues that had crept in due to the company’s rapid growth, and due to incorrect decisions made early in the development process.

The Percona ExpertOps team assumed responsibility for the day-to-day running of the database, providing tailored man-aged database services for Kiho, which help them lower their costs and properly manage their database complexity.

Kiho trusts Percona experts to spot issues before they occur, and to provide fast and permanent solutions. This ongoing support allows Kiho to instead focus their time and energy on developing and providing the innovative tools that their customers rely on.

Key Takeaways

When selecting a provider, Kiho had a choice between MariaDB and Percona. In the end, the exceptional free Percona software tools were the deciding factor. The Percona commitment not to lock customers into a specific database or technology was also a major advantage, as Kiho wanted to ensure future flexibility.

The Percona “professional but friendly” approach is praised by Kiho, and any problems are met with a positive
attitude and proactive response. By using Percona to run and manage their database, Kiho has reduced their technology team’s workload and stress levels, freeing them up to concentrate on other key business priorities such as software development.

Kiho’s database is healthier than ever before and continues to improve based on Percona recommendations. The team is confident that if problems do arise, the Percona team will help them handle them as fast and painlessly as possible.

Kiho used Percona to:

• Guarantee High Availability with fully configured primary-replica replication
• Increase security with automatic backups and trusted 24/7/365 monitoring
• Ensure issues are identified, and resolved quickly and expertly, as a result of ongoing support from Percona ExpertOps

About Kiho

Kiho is a company headquartered in Finland that develops smart tools for providing customers up-to-date information in real-time across a broad range of industry sectors. This includes asset and HR tracking, as well as mobile field-work management. The business is comprised of three main areas: Kiho Work, which allows you to plan, record, and supervise field-work easily; Kiho Equipment, which enables you to optimize the use of your vehicles, machines, and tools; and Kiho Cloud Platform, which offers partners a ready-to-use White Label business platform.