Zoho
Technology
500+
Percona Expert Support for MySQL
Percona Expert Support for PostgreSQL
MySQL
PostgreSQL
To maintain a stable and robust environment, Zoho needed to ensure consistent database performance in a multi-tenant architecture. In order to achieve this, they recognized that they required additional tools and database expertise.
Zoho chose Percona due to its highly knowledgeable staff and excellent open source MySQL software alternative, Percona Server for MySQL. This gave Zoho confidence in Percona MySQL experience and innovation.
Percona helped Zoho better understand how MySQL works, which enabled Zoho to optimize how they use MySQL and tune various queries accordingly.
Working with Percona enabled Zoho to identify and resolve edge case issues that impacted their database environment. This included performance issues in niche queries, crash recovery slowness, and more.
Percona experts, with their in-depth knowledge, facilitated a learning mindset by anticipating database needs, enabling Zoho to resolve various issues that stemmed from production setup.
Advice and assistance from Percona Support enabled Zoho to improve their understanding of query/storage engine behavior and make changes, significantly improving the robustness and reliability of their environment.
Being a multi-tenant SaaS provider, Zoho is constantly looking for ways to improve performance at all layers, starting with optimizing operations around MySQL and tuning various queries. To achieve this, Zoho relies on Percona “knowledge and understanding of MySQL’s source code” and appreciates the “prompt response” of the Percona support team.
Sakthi, who appreciates the help and advice given by the Percona Support team, said: “Working with Percona has always been a pleasant, hassle-free experience. Their staff is highly knowledgeable and always ready to go the extra mile to resolve our queries and issues.”
Zoho relies on Percona market-leading MySQL knowledge and responsive support.
Zoho benfits from:
Boasting 45+ solutions for sales, marketing, finance, recruitment, support, and collaboration, SaaS provider Zoho, offers smart ways to grow the businesses of its 60 million global users. Zoho Corporation, headquartered in Chennai, India, with an international headquarters in Austin, Texas, and offices across the globe, is heavily reliant on MySQL and Postgres community editions to service its worldwide customers.
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