The Problem

Hamdan Bin Mohammed Smart University (HBMSU) offers different smart learning platforms which aim to make learning accessible by everyone around the world. MySQL databases form the core of HBMSU’s smart learning systems. To meet the needs of their users, it is crucial that HBMSU systems are available 24/7/365. They also need to be able to accommodate an increased workload, as the number of learners online expands.

The Solution

As HBMSU goes global, they seek state-of-the-art products and services. HBMSU is the first educational organization to be fully on the public Cloud in the Middle East and North Africa (MENA) Region. HBMSU’s newest smart learning platform is underpinned by a MySQL database hosted on AWS Aurora. Percona helped HBMSU to migrate their existing database to Aurora RDS smoothly and efficiently. Following this successful migration, HBMSU contracted Percona ExpertOps to ensure that their environment is proactively monitored around the clock, maintaining high availability, and reducing the risk of critical incidents.

Key Takeaways

HBMSU has been a valued Percona client since 2014, and they consider Percona the top choice when it comes to advice and assistance on MySQL databases. Percona has spent many years ensuring that HBMSU’s databases are
always available and functioning at the optimum level. When faced with issues, Percona’s proactive actions have helped HBMSU recover almost instantly.

Percona also helps HBMSU to identify and solve underlying problems. HBMSU appreciates Percona’s remote-working structure and 24/7 availability. They gave credit to the high standard of advice, exceptional professionalism, and deep database knowledge of each and every individual of the team they have worked with.

Percona is proud of its long relationship with Hamdan Bin Mohammed Smart University and looks forward to a successful future, helping HBMSU meet their database and business goals.

Hamdan Bin Mohammed Smart University uses Percona ExpertOps to:

• Monitor their database environment 24x7x365, ensuring high availability and satisfying performance levels
• Review current database design and configuration, and find ways to improve it
• Ensure that database infrastructure is not over provisioned to keep hosting costs low
• Plan and execute a long-term strategy for their database environment

About HBMSU

Hamdan Bin Mohammed Smart University (HBMSU) is the first accredited smart learning institution in the Arab world. Established in 2002 as a passionate response to the challenges facing education in the Arab world, it is committed to delivering a culture of quality, innovation, and research.