Today Percona announced the immediate availability of 24/7, enterprise-class support for MongoDB and TokuMX. The new support service helps organizations achieve maximum application performance without database bloat. Customers have round-the-clock access (365 days a year) to the most trusted team of database experts in the open source community.
The news means that Percona now offers support across the entire open-source database ecosystem, including the entire LAMP stack (Linux, Apache, MySQL, and PHP/Python/Perl), providing a single, expert, proven service provider for companies to turn to in good times (always best to be proactive) – and during emergencies, too.
Today’s support announcement follows Percona’s acquisition of Tokutek, which included the Tokutek distribution of MongoDB – making Percona the first vendor to offer both MySQL and MongoDB software and solutions.
Like Percona’s other support services, support for MongoDB and TokuMX enables organizations to talk directly with Percona’s support experts at any time, day or night.
The Percona Support team is always ready to help resolve database and server instability, initiate data recovery, optimize performance, deal with response and outage issues – and ensure proactive system monitoring and alert responses. Percona also offers support across on-premises, cloud, and hybrid deployments.