MariaDB Support and SErvicEs

Production support for MariaDB Community. Deep consulting for every other version. Wherever you run MariaDB, we keep it stable, performing, and moving forward.

Wherever You Are with MariaDB, We’ve Got You Covered

Continuing with MariaDB? Considering a change? Either way, Percona supports your environment with responsive SLAs and deep operational expertise. We help resolve issues quickly, improve reliability, and support migrations when your requirements change.

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Keep MariaDB stable and performing in production

Resolve performance issues, configuration problems, and failures quickly with responsive SLAs and hands-on MariaDB expertise.

Improve reliability and availability without added complexity

Strengthen uptime, recovery, and operational consistency with proven guidance across high availability, backup, and optimization.

Free your team to focus on higher-value work

Offload troubleshooting, tuning, and day-to-day support so your engineers can focus on scaling systems and building applications.

Get expert guidance as your environment evolves

From architecture and performance tuning to upgrades and migrations, Percona supports MariaDB today while helping you plan what comes next.

Expert Support

Production-Grade Support For MariaDB Community

Resolve issues quicker and keep MariaDB running reliably with 24x7 support.

Work directly with experienced MariaDB engineers who diagnose root causes, provide clear guidance, and help prevent recurring production issues.

Run MariaDB anywhere — on-premises, in the cloud, or hybrid — with consistent support that remains independent of infrastructure or platform changes.

Keep support coverage consistent as you add nodes, change infrastructure, or scale workloads

Reduce recovery time and resource waste with proactive guidance on configuration, performance, and operations that helps you run MariaDB better over time.

Expert Consulting & Services

Hands-On Consulting For Non-Community Versions of MariaDB

Percona Consulting delivers custom-scoped MariaDB expertise to design, optimize, troubleshoot, and evolve complex database environments across any MariaDB version

Get expert guidance on architecture, scalability, and configuration to ensure your MariaDB deployment is stable, efficient, and ready for production demands.

From new deployments to migrations and environment redesigns, our engineers help you implement changes safely and correctly the first time.

Database audits, health checks, and deep performance tuning uncover bottlenecks, misconfigurations, and operational risks before they impact applications.

Improve upgrades, troubleshooting, backup and recovery, and monitoring practices with proven operational guidance that keeps MariaDB resilient over time.

Expert Consulting & Services

Guided Migration From MariaDB to Percona Server for MySQL

When MariaDB no longer fits your performance or operational needs, Percona helps you plan and execute a controlled migration to Percona Server for MySQL with minimal disruption and full data integrity.

Assess architecture, dependencies, and operational risks to design a migration plan that minimizes downtime and protects application stability.

From schema and data transfer to replication, testing, and final cutover, our engineers manage the full migration lifecycle to ensure a stable production transition.

Move to Percona software for MySQL with full flexibility, long-term control, and freedom from vendor-driven limitations

“BlaBlaCar’s Database Reliability Engineering team and Percona share the same belief that unbiased open source database expertise provides great products and attractive communication. Percona Support offers us a guarantee to run our business safely and allows us to be focused on high-value areas.”

Maxime Fouilleul
Engineering Manager for BlaBlaCar’s DBRE Team

Use FAQs

Real Answers. No Corporate Doublespeak.

Clear, direct answers about our software, support, licensing, and how things actually work in production.

Percona delivers 24x7 production-grade support for MariaDB Community, including troubleshooting, performance tuning, configuration guidance, root-cause analysis, and operational best practices to keep your environment stable and reliable.

Percona provides ongoing production support for MariaDB Community. For all other MariaDB versions, including complex or legacy deployments, Percona offers consulting services tailored to your environment.

Yes. Percona engineers diagnose and fix slow queries, misconfigurations, replication lag, failures, and resource bottlenecks, while also helping prevent recurring issues through proactive optimization guidance.

Yes. Percona helps improve high availability, backup and recovery, failover processes, and operational resilience to strengthen uptime and reduce risk in production environments.
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