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Percona Support for MySQL

MySQL database expertise is part of Percona’s DNA. Our founders were members of the original MySQL support team, co-wrote the book High Performance MySQL, and created the world-renowned Percona Database Performance Blog. We have been the premier MySQL services provider for over 11 years, and are a driving force within the open source database community, bringing everyone together at our annual Percona Live conferences.

If you deploy MySQL, Percona Server for MySQL or Percona XtraDB Cluster, trust Percona Support to help your business succeed.


Keep your database live

The Best and Brightest

Unlike software companies where MySQL support is merely an afterthought, Percona invests heavily in our world-class MySQL technical support services, hiring the best database experts on the planet. Our team is available 24x7x365, online and by phone, helping you increase your uptime, restore service in the most efficient manner, implement performance improvements, and navigate the complexity of modern deployments using industry best practices.


Keep your database live

We've Seen it All

Our MySQL Support Engineers have helped thousands of customers around the globe, and have direct experience resolving nearly every conceivable database situation. A problem that may take your team weeks to diagnose can often be solved in just a few hours with Percona MySQL Support.


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Scale Out and High Availability

Percona MySQL Support experts help you succeed with the scale out and high availability solutions that are right for you, including ProxySQL, Percona XtraDB Cluster, Galera Cluster, MySQL Group Replication, MHA, and more.


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Open Source Software

All of Percona’s enterprise-ready MySQL open source software is covered by Percona MySQL Support, including including Percona Server for MySQL or Percona XtraDB Cluster, Percona XtraBackup, Percona Monitoring and Management, Percona Toolkit, Percona TokuDB and more.


Keep your database live

Enhancements and Hot Bug Fixes

If you encounter a software defect, Percona Support is your liaison to Percona Engineering, providing access to rapid releases of MySQL enhancements and hot bug fixes for our Advanced and Premium customers.


The Right Level of Service for Your Business

Percona MySQL Support comes in three varieties so you can find the right level of service for your business needs. If you have a simple deployment with basic needs, you can purchase Essentials Support via our web store by clicking here.



To determine which Percona Support option is right for your business, please call us at +1-888-316-9775 (USA), +44 203 608 6727 (Europe), or have us contact you:

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