Percona MySQL® Support Keeps Your Applications Running

Your mission-critical applications depend on your MySQL database environment. What happens if your database goes down?

Contact Percona MySQL Database Support!

MySQL database expertise is part of Percona’s DNA. Our founders were members of the original MySQL support team, co-wrote the book High Performance MySQL, and created the world-renowned Percona Database Performance Blog.

We have been the premier MySQL services provider for over 12 years and are a driving force within the open source database community, bringing everyone together at our annual Percona Live conferences.

If you deploy MySQL, Percona Server for MySQL, or Percona XtraDB Cluster, trust Percona Support to help your business succeed.

As a financial technology company, we strive to provide a transparent and always available environment to our customers. This means guaranteeing ultra-low latency execution (within microseconds) at 'internet scale.' We depend on our hybrid database architecture to deliver accurate and up-to-date information to our clients, with no loss of performance or usability. Percona technical support is an invaluable part of this equation.


Keep your database live

Reduce Application Downtime

Available 24x7x365 to help you increase your uptime, restore service, implement performance improvements, and navigate the complexity of modern deployments using industry best-practices for high availability, backup solutions, and database optimization.


Keep your database live

On-Premises or in the Cloud

Help support your environment wherever it lives – on premises, in the cloud, or as a hybrid of the two. We are partners with the major cloud providers (AWS, Google Cloud, Microsoft Azure) and are experts at cloud database deployments.



Keep your database live

Reduce Operational Costs

World-class MySQL technical support services, with the best database experts on the planet. Support is what we do. We’ve helped thousands of customers around the globe resolving nearly every conceivable database situation, with standard procedures for problems that normally take weeks to diagnose.


Keep your database live

Multi-Software Support from One Vendor

More than just MySQL. We can help you configure and tune environments that use more than one database application to address application and business solutions.


Keep your database live

Keep Your Environment Secure and Bug-Free

Your liaison to Percona Engineering, providing access to rapid releases of MySQL enhancements and hot bug fixes for our Advanced and Premium customers.


The Right Level of Service for Your Business

Percona MySQL Support comes in Essentials, Advanced, and Premium so you can find the right level of service for your business needs. If you have a simple deployment with basic needs, you can purchase Essentials Support via our web store by clicking here.


How Percona Can Help

Percona's experts can maximize your application performance with our open source database support, managed services or consulting. For immediate database help, contact us at +1-888-316-9775 (USA), +44 203 608 6727 (Europe) or have us reach out to you:

Contact me!