MySQL database expertise is part of Percona’s DNA. Our founders were members of the original MySQL support team, co-wrote the book High Performance MySQL, and created the world-renowned Percona Database Performance Blog. We have been the premier MySQL services provider for over 11 years, and are a driving force within the open source database community, bringing everyone together at our annual Percona Live conferences.
If you deploy MySQL, MariaDB, Percona Server for MySQL or Percona XtraDB Cluster, trust Percona Support to help your business succeed.
The Best and Brightest
Unlike software companies where support is merely an afterthought, Percona invests heavily in our world class technical support services, hiring the best database experts on the planet. Our team is available 24x7x365, online and by phone, helping you increase your uptime, restore service in the most efficient manner, implement performance improvements, and navigate the complexity of modern deployments using industry best practices.
We've Seen it All
Our Support Engineers have helped thousands of customers around the globe, and have direct experience resolving nearly every conceivable database situation. A problem that may take your team weeks to diagnose can often be solved in just a few hours with Percona Support.
Scale Out and High Availability
Percona Support experts help you succeed with the scale out and high availability solutions that are right for you, including ProxySQL, Percona XtraDB Cluster, Galera Cluster, MySQL Group Replication, MHA, and more.
Open Source Software
All of Percona’s enterprise-ready open source software is covered by Percona Support, including Percona Server for MySQL or Percona XtraDB Cluster, Percona XtraBackup, Percona Monitoring and Management, Percona Toolkit, Percona TokuDB and more.
Enhancements and Hot Bug Fixes
If you encounter a software defect, Percona Support is your liaison to Percona Engineering, providing access to rapid releases of MySQL enhancements and hot bug fixes for our Enterprise and Premier customers.
The Right Level of Service for Your Business
Percona Support comes in three varieties so you can find the right level of service for your business needs. If you have a simple deployment with basic needs, you can purchase Standard Support via our web store by clicking here.