Percona Careers

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members.   [Read More]

Percona is at an extraordinary period of time and we are looking to add an enterprise level sales representative (ESM) to our outstanding team.  We are specifically seeking someone with an established network within France. This role is made for someone that has a successful track record in new business development within large enterprise accounts.  [Read More]

We’re looking for a remote full-time Web Frontend Developer to join our team and help continue building Percona Monitoring and Management.  Percona Monitoring and Management (PMM) is a free and open-source platform for managing and monitoring the performance of SQL/NoSQL based databases and servers or cloud instances. [Read More]

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. Percona’s Support team is responsible for the performance and availability of our customers’ most critical systems. As a Percona Support Engineer, you will be part of an elite team providing our customers with professional expert-level knowledge in a friendly, helpful and responsive way via instant message, e-mail and voice / screenshare.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members. If you are an advanced MySQL DBA this could be the role for you!  [Read More]

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members.   [Read More]

You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MySQL database running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required. [Read More]

The Corporate Account Manager’s primary goal is to execute on quota by prospecting new business and growing current customer base into larger accounts. He or she will be expected to travel at least once/month to customer meetings, industry meet-ups and related conferences. Aside from quota achievement, the winning candidate is a fit with Percona’s culture and a great teammate to inside sales, marketing, sales engineering and colleagues from all other Percona departments. [Read More]

The Technical Account Manager (TAM) provides a single, dedicated point of contact for nominated Percona Customers, and ensures that these customers see the added value of continued premium Support and TAM Services. The TAM coordinates updates and ensures agreed escalations on tickets are adhered to, as well as performing technical support directly as necessary. The TAM works alongside the Consulting & Project team to coordinate projects with the Consulting Operations team and ensure customer, partner & Percona contacts are managed accordingly. The TAM also acts as the customer advocate within Percona, ensuring that the relevant teams and individuals internally are engaged and in support of TAM activities specific to the customer. As the customers technical advocate, experience with open source databases such as MySQL, MongoDB and PostgreSQL is essential to success in this role. [Read More]

This position reports to a regional Director of Consulting. You will work remotely and most people work from their homes. Travel will be required, both for onsite projects and internal meetings. Access to a reliable high-speed Internet connection is required. This position is for the US, and the consultant must be able to work full-time during US business hours. [Read More]

Percona is looking for a remote (work from home) candidate located within North or South America that is hands-on and energetic Demand Generation Specialist to help build our global marketing initiatives. The ideal candidate will have responsibility for executing targeted marketing activities at key targeted prospects and targeted accounts.  This person will also have an analytical mind that uses data to measure and adjust our marketing efforts to maximize our team's efforts. You are responsible for partnering closely with marketing ops, product marketing, and marketing programs to drive high-value, high-engagement, personalized go-to-market programs. You will report to the current marketing program manager and work closely with cross-functional peers to build to specific account-level and target audience level campaigns. [Read More]

We’re looking for a remote full-time backend developer to join our team and help bring open source backups management into MongoDB. We would love to find a MongoDB expert with Go development experience, or an experienced Go programmer who wants to become a MongoDB Backups ninja. This position is back-end development (but the ambitious, talented full-stack developer are welcome too).  You should find these keywords familiar and very appealing: MongoDB, backup management, infrastructure orchestration, database clustering, high-availability, containers.  The work is challenging, but that’s why it’s also fun and rewarding!  Plus, our team is small, so you and your work will have a large impact.  This is a rare opportunity to start with a great team, on a great project, at a great company with lots of benefits. [Read More]

The Director is responsible for providing leadership, strategic direction, and management for the Technical Support Team, which is a critical part of the Service Delivery of the Company, and a key differentiator for us in the marketplace. This is a multifaceted role - both overseeing the day to operations of the Support Team workload while also focusing on the big picture strategy of support services and team dynamics with the use of data and metrics. [Read More]

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members.   [Read More]

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members.   [Read More]

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members.   [Read More]

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members.   [Read More]

The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone.  You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members.   [Read More]