Appsuite
Technology
Under 100
Percona Server for MySQL / Percona Expert Consulting and Services
MySQL
COVID-19 forced the hospitality market forward. Survival required rapidly implementing online capabilities, adopting (more) cost-saving measures, and enhancing operations with broadened management visibility.
Appsuite recognized these threats to its hospitality partners while discovering new opportunities to create value as an SaaS provider. Many growing firms can relate: Appsuite CTO Ross Hunton always wore the DBA hat, but he was not a DBA. At the same time internal expertise was limited, problems like replication issues came up and couldn’t be easily resolved.
While their largest customer boasted 30 locations, their goal was to scale to customers with 800+ locations in order to expand their business and serve new segments. Appsuite turned to Percona for long-term, performant, and scalable options to help them reach their goal.
Percona assisted with an Architecture and Design (A&D) engagement and delivered the recommendations that considered schema design, application design, and cloud infrastructure design.
Appsuite worked closely with the Percona Expert Consulting and Services team, which guided Appsuite through the design and implementation of a scalable, highly reliable database architecture. This included a move to Percona open source database software, Percona Server for MySQL.
Appsuite continues to collaborate with Percona on critical support projects for their production database systems.
Appsuite relies on Percona market-leading MySQL knowledge, responsive support, and expert consulting services. Appsuite benfits from:
After its founding in 2010, Appsuite grew from displaying restaurant information for customers to being a comprehensive tool for hospitality businesses. Now a full-scale SaaS provider, Appsuite serves as a customer relationship management solution, offering point-of-sale integrated CRM, loyalty, reward and gift card programs, and online ordering applications. AppSuite historically partnered with POS integration software, Oracle Food and Beverage (formally known as Micros), and continues to expand partnerships to other key POS players like Maitre’D. Their best-in-class technology allows them to evolve their offerings and empower hospitality partners to turn their customers into brand advocates.
After its founding in 2010, Appsuite grew from displaying restaurant information for customers to being a comprehensive tool for hospitality businesses. Now a full-scale SaaS provider, Appsuite serves as a customer relationship management solution, offering point-of-sale integrated CRM, loyalty, reward and gift card programs, and online ordering applications. AppSuite historically partnered with POS integration software, Oracle Food and Beverage (formally known as Micros), and continues to expand partnerships to other key POS players like Maitre’D. Their best-in-class technology allows them to evolve their offerings and empower hospitality partners to turn their customers into brand advocates.
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