Tukaiz Relies on Percona

Tukaiz has continued to use Percona Expert Consulting and Services and Percona Expert Support to ensure a high performance, highly reliable database environment.
Customer

Tukaiz

Industry

Consulting

Company Size

200-500

Support and Services

Percona Toolkit, XtraBackup, Percona Server for MySQL, Percona Expert Consulting and Services and Percona Expert Support

Technology

MySQL

The Problem

Tukaiz offers a wide array of imaging, print, and interactive services, including creative, prepress, and color correction; digital, large format and banner printing; website development and hosting; and much more. The company increasingly relies on custom-built marketing management portals and print production systems to enable its larger clients, such as major fast food chains and major entertainment brands, to order their print products online. The company also manages inventory for its clients, providing a variety of fulfillment options. To support all these capabilities, the company built a backend order management system that marshalls orders through the production and fulfillment processes. The backend system, including databases, and customer portals are hosted at two remote, high-availabiliy data centers to improve performance and provide redundancy.

 

The Solution

Percona Technologies

After so much success working with Percona Expert Consulting and Services and Percona Expert Support, Tukaiz explored moving its two existing MySQL Enterprise builds to Percona Server. The databases support a number of applications, including ecommerce, production records and logs, client configuration data, and even an insurance agency’s agent and prospect databases. Testing showed that builds based on Percona Server were more efficient and Percona Server had also proven to be more stable. “The Percona team is very knowledgeable, so they are able to deliver a high-performance database solution,” said Hanna.

Percona Toolkit, a collection of command-line tools, simplifies MySQL server and system tasks. Tukaiz currently uses the pt-query-digest tool to analyze MySQL queries from slow, general, and binary log files, and the company is beginning to adopt other tools from the collection. “Percona Toolkit is a great resource for isolating bottlenecks and validating the information necessary for making proper adjustments,” said Hanna.

Tukaiz uses Percona Monitoring Plugins to run daily reports that track how development activities are impacting performance. With Percona Monitoring Plugins, Tukaiz can monitor its MySQL server performance and stay proactive about resolving any potential issues.

Tukaiz has also deployed Percona XtraBackup, the only open source hot backup software for InnoDB and Percona XtraDB. With Percona XtraBackup, Tukaiz is able to automatically run non-blocking backups without impacting server load and without an additional licensing fee.

 

Key Takeaways

For example, when setting up its latest server pairs, the Tukaiz team managed all the hands-on work of connecting the system while Percona Expert Consulting and Services remotely handled the entire software installation, including operating system, database, and data. Percona Expert Support also continues to help Tukaiz fine tune slow-running queries and suggest other performance tweaks. “Everybody we’ve dealt with at Percona has been wonderful and they continually exceed my expectations. They resolve our issues quickly, without a lot of back-and-forth.”

Tukaiz uses:

  • Percona Server to achieve greater reliability and stability
  • Percona XtraBackup to make daily backups without impacting performance
  • Percona Toolkit to optimize performance • Percona Consulting to accelerate project work
  • Percona Expert Support to eliminate the need for in-house DBA resources

"Thanks to Percona, we don’t have to hire multiple database experts to tune our databases and resolve issues with performance, failover and the like. Instead, we can focus our resources on more strategic initiatives."

Bill Hanna
Director of Information Technology, Tukaiz LLC

About Tukaiz

Founded in 1963 and based in Franklin Park, IL., family-owned and operated Tukaiz provides products and services to advertising agencies and corporations.

Far
Enough.

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