When your database server goes down, so does your business. Surprise outages are sparked by failures in one or more areas of the technology infrastructure supporting the application. Our experts work to quickly identify and resolve the issues keeping your database down so that your company to get back to business. These include hardware, software, network infrastructure, database software, database files and more.
If your database is down and you are experiencing an outage that is causing a database connection error, we are ready to help get your data back online. Whatever your problem, our consulting experts are ready with the knowledge and tools to recover your data and restore your database connection.
For an emergency outage situation, please contact us for immediate help. Here’s how: During weekday business hours (8-5 Pacific time) call our sales team. At any other time, 24x7x365, call our support emergency line at +1-877-862-4316. You will need a credit card to order.
An unexpected shutdown of your database can hinder your business. To minimize future database shutdowns and server outages, Percona Consulting’s Performance Audit can analyze your server and its supporting systems to help you determine and resolve potential problems that can cause outages and shutdowns. With a Percona Support contract, you have 24x7x365 access to our support engineers who can help you get up and running again should a problem or error occur. Percona Care combines the benefits of a Performance Audit with ongoing Technical Support, so that you know your servers are optimized against failure and stay that way.