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Percona Cluster Support

Percona Cluster Support is a bundled solution for the cost-effective, easy deployment of a high availability clusters for MySQL®. It brings together best in class software, services, and management tools to ensure optimal high availability performance for MySQL. Percona Cluster Support is available in three standard configurations.

Percona Cluster Support Components

Percona Cluster Support consists of:

  • Percona XtraDB Cluster 5.6
  • Percona Support for MySQL
  • Severalnines ClusterControl Enterprise Edition

Percona XtraDB Cluster

Percona XtraDB Cluster, an open source high availability clustering solution for MySQL, is far less expensive and easier to deploy than MySQL Cluster and much more functional than MySQL replication. Percona XtraDB Cluster 5.6 integrates Percona Server 5.6, Galera 3, and Percona XtraBackup 2.1 into a single, easy-to-deploy, and cost-effective solution. It was downloaded nearly 100,000 times in 2013, more than doubling the number of downloads in 2012. Because it is based on Percona Server 5.6, a drop-in replacement for MySQL, Percona XtraDB Cluster 5.6 is an easy upgrade for current users of MySQL 5.6 or 5.5, Percona Server 5.6 or 5.5, and MariaDB 5.5.

Severalnines ClusterControl Enterprise Edition

Severalnines ClusterControl Enterprise Edition provides management and monitoring tools that are invaluable in administering an HA MySQL environment. ClusterControl Enterprise Edition, the de-facto management solution for Galera-based clusters, provides the highest levels of monitoring and management capabilities for Percona XtraDB Cluster.

Percona has worked directly with Severalnines to ensure full compatibility of ClusterControl Enterprise Edition with Percona XtraDB Cluster and the Percona Support team can assist you with configuration and administration of the tool.

  • ClusterControl offers the broadest flexibility to deploy, monitor, and manage Percona XtraDB Clusters, supporting on premise and Amazon Web Services deployments, as well as deployments spread across multiple cloud vendors
  • ClusterControl can be used to automate the deployment of Percona XtraDB Cluster in cross-region, multi-datacenter setups
  • ClusterControl offers a full range of management functionality for clusters, including:
    • Node and cluster recovery
    • Configuration management
    • Performance health checks
    • Online backups
    • Upgrades
    • Scale out
    • Cloning of clusters
    • Deploying HAProxy load balancers

Percona Support

Percona MySQL Support is a highly responsive, effective, affordable option to ensure the continuous performance of MySQL® deployments. The user-friendly Percona Support professionals are accessible 24x7 online or by phone to ensure that covered MySQL installations are running optimally.

Percona Support services for MySQL are highly accessible. Simply pick up the phone and speak to a Percona Support professional anytime and resolve your issue quickly and effectively. Or log your issue online and Percona will provide support via email or chat. Percona Support professionals are highly experienced MySQL experts with deep technical knowledge who can quickly identify MySQL problems and know how to address the vast majority of technical issues. At your request, they will even login to your MySQL deployment to help investigate and resolve your issues.

The Percona software development team is highly experienced in optimizing MySQL performance and stability. With Percona Cluster Support Gold or Platinum Editions, our developers will rapidly provide fixes for verified bugs for the MySQL platforms and versions we support and our Support staff will assist with Emergency Data Recovery. Platinum Edition customers are assigned a Technical Account Manager they can contact to help coordinate their support requests and also are eligible for Advanced Data Recovery assistance and Consultative Support for advice on architecture decisions, tools, processes, hardware choices, and more.

Percona Cluster Support Silver, Gold or Platinum Editions include up to four hours of consultative support for an installation or upgrade during the term of your contract. During this annual review Percona can analyze your Percona Cluster Support deployment, assist with installation or upgrades, and help install and configure Severalnines ClusterControl Enterprise Edition.

Support Options

We offer three support levels to address the needs of organizations around the world that use Percona XtraDB Cluster to create high availability MySQL clusters.

View Pricing

Contact us now to discuss which option is right for you.