Percona Essentials Support helps ensures the continuous performance of your MySQL® Community and Percona Server for MySQL deployments – on-premises or in the cloud. This per-month, per-server subscription provides 24x7x365 support for the number of production servers purchased using Percona Server for MySQL and MySQL Community.
Note: Percona requires that you include all production database servers that store data related to the application Percona Support covers when selecting the number of servers. Please refer to our support tiers and support policies pages for more information.
Essentials Support subscription:
- 1-hour response time on Severity 1 (Urgent) issues
- Standard HA (High Availability)
- Enterprise-ready tools support (hot backup, audit, etc.)
- Installation and upgrade consultation
- Web and email support
- 5 named customer contacts
Please choose your plan:
1 server per month
For 10+ servers please contact us for pricing