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Prometheus is down. Please check if PMM server container runs properly.

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  • Prometheus is down. Please check if PMM server container runs properly.

    Hi.
    I installed a docker container according to your documentation, created user in MongoDB with right permissions, install and run pmm-admin that successfully connected to the PMM server. But when I ran pmm-admin check-network I gor an error that Prometheus is down. I deleted a container and created a new one and still got the same error.

    pmm-admin list:


    pmm-admin 1.14.1

    PMM Server | 172.29...
    Client Name | mongodb1
    Client Address | 172.29...
    Service Manager | linux-systemd

    ---------------- --------- ----------- -------- ------------------------ --------------------
    SERVICE TYPE NAME LOCAL PORT RUNNING DATA SOURCE OPTIONS
    ---------------- --------- ----------- -------- ------------------------ --------------------
    mongodb:queries mongodb1 - YES pmm:***@localhost:27017 query_examples=true
    linux:metrics mongodb1 42000 YES -
    mongodb:metrics mongodb1 42003 YES pmm:***@localhost:27017

    Error getting a list of external metrics: status code 502 (text/html).
    Please check versions of your PMM Server and PMM Client.

    pmm-admin check-network:

    PMM Network Status

    Server Address | 172.29...
    Client Address | 172.29....

    * System Time
    NTP Server (0.pool.ntp.org) | 2018-09-13 06:57:58 +0000 UTC
    PMM Server | 2018-09-13 06:57:59 +0000 GMT
    PMM Client | 2018-09-13 09:57:58 +0300 IDT
    PMM Server Time Drift | OK
    PMM Client Time Drift | OK
    PMM Client to PMM Server Time Drift | OK

    * Connection: Client --> Server
    -------------------- -------
    SERVER SERVICE STATUS
    -------------------- -------
    Consul API OK
    Prometheus API DOWN
    Query Analytics API OK

    Connection duration | 369.206µs
    Request duration | 3.659254ms
    Full round trip | 4.02846ms

    Prometheus is down. Please check if PMM server container runs properly.

    How can you help me?
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