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Search Results for: support engineer

MySQL is crashing: a support engineer’s point of view

In MySQL QA Episode #12, “MySQL is Crashing, now what?,” Roel demonstrated how to collect crash-related information that will help Percona discover what the issue is that you are experiencing, and fix it. As a Support …

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Percona is looking for a Support Engineer

As part of our growth process and with the introduction of our Support and Maintenance services, we’re looking for a new Support Engineer.

You would be a part of a unit that operates 24×7 and be the first line of contact for our customers.

Responsibilities include handling or dispatching emergencies and support requests, triaging incoming issues, and ensuring customers always get the attention they need.

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How Percona Support handles bugs

One of the great values of a Percona Support contract is that we provide bug fixes for covered software, and not just support in terms of advice on how to use it. This is the …

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Facebook MySQL database engineers ready for Percona Live London 2014

With 1.28 billion active users, Facebook MySQL database engineers are active and extremely valuable contributors to the global MySQL community. So naturally they are also active participants of Percona Live MySQL conferences! And next week’s …

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Engineer duo from Google, LinkedIn join again for InnoDB talks

Google senior systems engineer Jeremy Cole is once again teaming with LinkedIn senior software engineer Davi Arnaut for two InnoDB-focused sessions at the upcoming Percona Live MySQL Conference and Expo 2014 this April 1-4 in …

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Staying ahead of MySQL operational problems at Percona Live

I’ve started my long journey from Florianópolis, Brazil, to Santa Clara, California and I type this words while waiting for a connection flight. Next Wednesday, Daniel Guzmán Burgos and I will be presenting in the …

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Steve ‘Woz’ Wozniak to speak at Percona Live MySQL Conference & Expo 2015

I am thrilled to announce that Apple co-founder and Silicon Valley icon and philanthropist Steve Wozniak will participate in a moderated Q&A on creativity and innovation April 14 during this year’s Percona Live MySQL Conference …

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Percona at AWS re:Invent and events around the world

November is a busy month of events for Percona. Conferences in Moscow, London, Paris, Las Vegas, Buenos Aires, and Montevideo mean our experts are racking up the frequent flyer miles meeting users of Percona software …

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A closer look at the MySQL ibdata1 disk space issue and big tables

A recurring and very common customer issue seen here at the Percona Support team involves how to make the ibdata1 file “shrink” within MySQL. I can only imagine there’s a degree of regret by some of …

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Percona Server with TokuDB (beta): Installation, configuration

My previous post was an introduction to the TokuDB storage engine and aimed at explaining the basics of its design and how it differentiates from InnoDB/XtraDB. This post is all about motivating you to give it …

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