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Search Results for: percona support

Percona is looking for a Support Engineer

As part of our growth process and with the introduction of our Support and Maintenance services, we’re looking for a new Support Engineer.

You would be a part of a unit that operates 24×7 and be the first line of contact for our customers.

Responsibilities include handling or dispatching emergencies and support requests, triaging incoming issues, and ensuring customers always get the attention they need.

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Percona Launches New Support Option for MySQL

We’ve just announced a new support offering for MySQL. There’s a press release here, and product information page here. But what does this new service really mean for you, in practical terms? This is actually …

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Percona is hiring a Shift Support Captain

Percona is hiring. As part of our growth process, we introduced the role of the Shift Support Captain in 2009 (see the original announcement here) to provide customers with a 24×7 technical contact person. The …

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Tom Basil (formerly MySQL’s Director of Support) Joins Percona

Percona has a new Chief Operating Officer! It is Tom Basil, who was Employee #11 at MySQL and led the Support organization there for almost eight years. He was the founding Director of Support at …

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Percona Toolkit 2.2.15 is now available

Percona is pleased to announce the availability of Percona Toolkit 2.2.15.  Released August 28, 2015. Percona Toolkit is a collection of advanced command-line tools to perform a variety of MySQL server and system tasks that are too difficult or …

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ObjectRocket’s David Murphy talks about MongoDB, Percona Live Amsterdam

Say hello to David Murphy, lead DBA and MongoDB Master at ObjectRocket (a Rackspace company). David works on sharding, tool building, very large-scale issues and high-performance MongoDB architecture. Prior to ObjectRocket he was a MySQL/NoSQL …

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MySQL is crashing: a support engineer’s point of view

In MySQL QA Episode #12, “MySQL is Crashing, now what?,” Roel demonstrated how to collect crash-related information that will help Percona discover what the issue is that you are experiencing, and fix it. As a Support …

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Percona Live Amsterdam Discounted Pricing and Community Dinner!

The countdown is on for the annual Percona Live Data Performance Conference and Expo in Europe! This year the conference will be taking place in the great city of Amsterdam September 21-23rd. This three day conference will …

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Percona Server 5.5.44-37.3 is now available

Percona is glad to announce the release of Percona Server 5.5.44-37.3 on July 1, 2015. Based on MySQL 5.5.44, including all the bug fixes in it, Percona Server 5.5.44-37.3 is now the current stable release …

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Percona Server 5.6.25-73.0 is now available

Percona is glad to announce the release of Percona Server 5.6.25-73.0 on July 1, 2015. Download the latest version from the Percona web site or from the Percona Software Repositories. Based on MySQL 5.6.25, including all the bug …

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