One of the great values of a Percona Support contract is that we provide bug fixes for covered software, and not just support in terms of advice on how to use it. This is the skill which is most likely missing from in-house for most customers, as it requires a team with code knowledge to […]
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Just a couple of announcements for Percona Live: we’re giving away free tickets through Engine Yard, and we’ve arranged our evening open-bar event. For a chance to win a free ticket, check out the guest blog post I wrote for Engine Yard on how to make Rails migrations faster and safer. In other news, Percona […]
People are asking me if Percona will support Drizzle and what is in general our position regarding this project. First about Support. We surely will support the customers if they select to run the Drizzle instead of MySQL Server. For us it is same as supporting MySQL Server with custom patches, which we do. In […]
Percona is glad to announce the release of Percona Monitoring Plugins 1.1.2. Changelog: * Added Nagios plugin and Cacti template for Amazon RDS * Added Nagios config template to the documentation * Added an option to pmp-check-pt-table-checksum to check MAX(ts) of latest checksum * Added generic Nagios plugin for PT tables * Extended pmp-check-mysql-processlist with […]
Over the last few days, I integrated the MySQL 5.6 GTID version of the Percona Replication Manager (PRM) work of Frédéric Descamps, a colleague at Percona. The agent supports the GTID replication mode of MySQL 5.6 and if the master suffers a hard crash, it picks the slave having applied the highest transaction ID from […]
Percona is glad to announce the release of Percona Monitoring Plugins 1.1. The components are designed to integrate seamlessly with widely deployed solutions such as Nagios, Cacti and Zabbix, and are delivered in the form of templates, plugins, and scripts. In this release we have added MySQL template for Zabbix 2.0.x adopted from the existing […]
Percona Toolkit 2.1.8 was released today and the new version comes with some pretty cool news: Beta support for MySQL 5.6 (which as you might know is also in beta). In addition to various bug fixes, Percona Toolkit 2.1.8 also offers beta support for Percona XtraDB Cluster (PXC). Version 2.1.8 continues the trend of solid […]
Not so long ago Fusion-io announced an SDK which provides direct API access to Fusion ioMemory(tm) in addition to providing a native filesystem (directFS) with a goal to avoid overhead from kernel and regular Linux filesystems: ext4 and xfs. This requires a support from application, it should use special calls for IO. With help from […]
As you might have heard, at the MySQL Conference this earlier this week we announced our launch of Drizzle support services. We added Drizzle to the list of database servers that is covered under our MySQL support contracts. This includes MySQL, Percona Server, Amazon RDS, MariaDB, and the XtraBackup and Maatkit tools.
As part of our growth process and with the introduction of our Support and Maintenance services, we’re looking for a new Support Engineer.
You would be a part of a unit that operates 24×7 and be the first line of contact for our customers.
Responsibilities include handling or dispatching emergencies and support requests, triaging incoming issues, and ensuring customers always get the attention they need.