Clear and structured bug, improvement, and new feature request reports are always helpful for validating and fixing issues. In a few cases, we have received these reports with incomplete information which can cause a delay in the verification of issues. The most effective method to avoid this situation is to ensure complete information about […]Read more
When users experience memory usage issues with any software, including MySQL®, their first response is to think that it’s a symptom of a memory leak. As this story will show, this is not always the case.
This story is about a bug.
All Percona Support customers are eligible for bug fixes, but their options vary. For […]
The requirements for managing and running a database in a modern enterprise have evolved over the past ten years. Those in charge of running enterprise databases have seen their focus shift from ensuring access and availability, to architecture, design and scalability responsibilities. Web-first companies pioneered the change by charging site reliability engineers (SRE’s) or […]Read more
Percona is extending its world renowned open source database support expertise to provide PostgreSQL support. As a result, organizations can, for the first time, work with a single trusted vendor to meet their support needs for MySQL, MongoDB, MariaDB, PostgreSQL, or any hybrid combination of these database technologies, whether deployed on-premises, in the cloud, or […]Read more
In 2017 we have welcomed many new customers into the Percona fold. It’s always interesting to find out what challenges the Percona team helped them to address and how they chose their relationship with Percona. As unbiased champions of open source database software, our consultancy, support and managed services staff apply their expertise across […]Read more
Upstream platform vendors have announced the general end of life (EOL) for Red Hat Enterprise Linux 5 (RHEL 5) and its derivatives, as well as Ubuntu 12.04 LTS. With this announcement comes some implications to support for Percona software running on these operating systems.
RHEL 5 was EOL as of March 31st, 2017 and […]
In this blog post, I’ll discuss my experience as a Solutions Engineer in explaining the value of Percona software and services to customers.
The inspiration for this blog post was a recent conversation with a prospective client. They were exploring open source software solutions and professional services for the first time. This is a fairly common […]
This blog post is a summary of the webinar Percona Software News and Roadmap Update – Q1 2017 given by Peter Zaitsev on January 12, 2017.
Over the last few months, I’ve had the opportunity to meet and talk with many of Percona’s customers. I love these meetings, and I always get a bunch of questions […]
We are proud to announce the new Percona online store!
Keeping your database environment tuned, optimized and high-performance is key to achieving business goals. If your database goes down, so does your business. Percona experts have a long history of helping enterprises ensure their databases are running smoothly. With Percona, you can meet today’s workloads, […]
In this post, I’ll discuss how database support is good for your enterprise.
Years ago when I worked for the MySQL Support organization at the original MySQL AB, we spoke about MySQL Support as insurance and focused on a value proposition similar to that of car insurance. You must purchase car insurance before the incident […]