Percona MySQL Support

Case in Point: A Year of Customer Experience with Percona

Customer Experience

In 2017 we have welcomed many new customers into the Percona fold. It’s always interesting to find out what challenges the Percona team helped them to address and how they chose their relationship with Percona. As unbiased champions of open source database software, our consultancy, support and managed services staff apply their expertise across […]

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Pepper Turns to Percona to Ensure a Great Customer Experience at Pepper.com

Pepper.com

Pepper.com, the world’s largest community deal platform, has selected Percona to manage its open source database performance.
Pepper.com’s around-the-clock community seeks and finds the best offers in fashion, electronics, traveling and much more. With 500 million page views, over 25 million users and over 65,000 user-submitted deals per month across communities in America, Europe and […]

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Percona Support with Amazon RDS

Amazon RDS

This blog post will give a brief overview of Amazon RDS capabilities and limitations, and how Percona Support can help you succeed in your Amazon RDS deployments.
One of the common questions that we get from customers and prospective customers is about Percona Support with Amazon RDS. As many companies have shifted to the cloud, […]

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Percona Software News and Roadmap Update with CEO Peter Zaitsev: Q1 2017

Percona Software News and Roadmap Update

This blog post is a summary of the webinar Percona Software News and Roadmap Update – Q1 2017 given by Peter Zaitsev on January 12, 2017.
Over the last few months, I’ve had the opportunity to meet and talk with many of Percona’s customers. I love these meetings, and I always get a bunch of questions […]

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Want to be a superhero? Join the Database Performance Team!

database performance team

Admit it, you’ve always wanted to fight danger, win battles and save the day! Who doesn’t? Do you want to be a superhero? Percona can show you how!
We don’t have any radioactive spiders or billionaire gadgets, but we do have our own team of superheroes dedicated to protecting your database performance: The Database Performance Team!
The […]

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MySQL 5.7 key features

The other day I was discussing new features of MySQL 5.7 with a Percona Support customer. After that conversation, I thought it would be a good idea to compile list of important features of MySQL 5.7. The latest MySQL 5.7.6 release candidate (RC) is out and is packed with nice features. Here’s a list […]

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How Percona Support handles bugs

One of the great values of a Percona Support contract is that we provide bug fixes for covered software, and not just support in terms of advice on how to use it. This is the skill which is most likely missing from in-house for most customers, as it requires a team with code knowledge […]

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The cost of not properly managing your databases

Every day hundreds of millions of dollars are wasted by allowing improperly tuned or misconfigured systems, misunderstood infrastructure, and inefficient IT operations to live and thrive in data centers around the globe. There are both direct and indirect costs associated with allowing these unhealthy systems to continue to exist. Let’s look at some.
The setup:
Let […]

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The value of MySQL Support

Years ago when I worked for the MySQL Support organization at the original MySQL AB, we spoke about MySQL Support as insurance and focused on a value proposition similar to that of car insurance. For your car to be fully covered, you must purchase car insurance before the incident happens – in fact most […]

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