Prices - Support for MySQL

Percona offers exceptional MySQL Support Services which include 24x7, online and phone-based support. Our development team allows us to provide rapid release of enhancements for MySQL limitations for our Gold and Platinum customers as well. MySQL Cluster Support is an available option for Gold and Platinum subscriptions.

Support Level	Silver	Gold	Platinum
Number of Servers Supported	1	Unlimited	Unlimited
Number of Support Incidents	Unlimited	Unlimited	Unlimited
Support Coverage	24×7	24×7	24×7
Response Time SLA	60 Minutes	30 Minutes	30 Minutes
Named Support Contact Persons	5	10	20
Email, Web, & Chat Support
Phone Support
Login Support
Installation or Upgrade Consultation
Percona Monitoring Plugins Installation
Fixes For Verified Bugs
Emergency Data Recovery
Advanced Data Recovery
Consultative Support
Hot Bug Fixes
Covers Old Server Versions
Named Technical Account Manager
Coverage for Non-Standard Platforms			Available Option
Coverage for Custom Code			Available Option
Copyright Indemnification			Available Option
Percona XtraDB Cluster Support		Available Option	Available Option
MySQL Cluster Support		Available Option	Available Option
Annual Price	$1,500 per server, per year	From $15,000 unlimited servers, per year	From $30,000 unlimited servers, per year

Contact us now to discuss which option is right for you or call us at +1-208-473-2904 or +44 208 133-0309 in Europe. We look forward to supporting your MySQL performance requirements!