Prices - Drizzle Support

Percona offers exceptional Drizzle Support Services which include 24x7, online and phone-based support. Our development team allows us to provide rapid release of enhancements for Drizzle limitations for our Gold and Platinum customers as well. Drizzle Cluster Support is an available option for Gold and Platinum subscriptions.

Support Level	Silver	Gold	Platinum
Number of Servers Supported	1	Unlimited	Unlimited
Number of Support Incidents	Unlimited	Unlimited	Unlimited
Support Coverage	24×7	24×7	24×7
Response Time SLA	60 Minutes	30 Minutes	30 Minutes
Named Support Contact Persons	5	10	20
Email, Web, & Chat Support
Phone Support
Login Support
Installation or Upgrade Consultation
Includes Monitoring Plugins
Monitoring Plugins Installation
Fixes For Verified Bugs
Hot Bug Fixes
Onsite System Audit		Available Option
Covers Old Server Versions
Covers Non-Standard Platforms			Available Option
Covers Custom Code			Available Option
Percona XtraDB Cluster Support		Available Option	Available Option
MySQL Cluster Support		Available Option	Available Option
Annual Price	$1,500 per server, per year	From $15,000 unlimited servers, per year	From $30,000 unlimited servers, per year

Any questions? We're happy to help—just send us an email, and we'll be in touch with you as soon as we can. You might also like to read our support policies to learn more about our MySQL support offering.