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Careers at Percona

MySQL Support Engineer (all timezones)

This position reports to the Manager of 24x7 Support. You will work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required. Most work is done in 8 hour shifts in the 23-7, 7-15 and 15-23 PST blocks.

Core Skills

  • Polite, friendly and professional; this position is the first line of contact with customers.
  • Knowledge of MySQL and InnoDB.
  • Knowledge of Linux systems administration, including expertise on filesystems, hardware, and networking.
  • Knowledge of LAMP technologies such as Apache, Memcached, and other popular F/OSS server software.
  • General programming and scripting abilities.
  • Proven success working in a distributed environment where e-mail, IRC and voice calls are the only interactions with clients, colleagues and managers on a daily basis.
  • Excellent written and spoken English.

Desired Skills

  • MySQL DBA, MySQL Developer and MySQL Cluster Certifications.
  • Expert in transaction processing systems.
  • Experience with tools from the maatkit suite.
  • Supplemental MySQL technologies: XtraDB, XtraBackup, NDB Cluster, third-party storage engines and appliances, etc.
  • Technologies such as LVS, Nginx, Sphinx, and load balancers.
  • Knowledge of MySQL HA Solutions.
  • Other operating systems such Windows, FreeBSD and OpenSolaris.
  • Programming languages and platforms, especially frameworks such as Java - Hibernate, Ruby On Rails and Django.
  • Expert knowledge of other RDBMS (Oracle, Postgres, MS SQL Server, Drizzle).

Read about Percona Lifestyle Advantages

How to apply

Apply online through the contact form.

E-mail: careers@percona.com
Phone: +1-208-473-2904 09:00-17:00 weekdays US Pacific time
Fax: +1-888-401-3411
Address: Percona, Inc.
4125 Mohr Avenue, Suite H
Pleasanton, California 94566 USA
Contact Us 24 Hours A Day
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Emergency? Contact us for help now!
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